July 24, 2017 | Industry Insights

Changes to our Bond Renewal Invoices take effect on August 1st

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For customers that receive our bond renewal invoices via email, note that we are updating our process to better service you! Following are the changes to be implemented on August 1st, for our October 2017 bond renewals:

Our emails will be sent from a new email address, roanoke.report.center@roanokegroup.com. You may need to update your email settings to prevent our messages from getting blocked by your spam filters.
Our renewal invoice format has a new look, providing you with more transparency. Additional payment options are now provided on our invoices for your convenience.

For now, the updates only apply to our bond renewal notices. Look for future notices from us when we streamline our other invoice types for our other product lines. We hope you enjoy the new features and look forward to providing you with more flexible invoicing and payment options in the near future!

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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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Changes to our Bond Renewal Invoices take effect on August 1st

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