eBond in ACE: Why is it Important to the Customs Broker Community?

Roanoke Insurance Group is delighted to once again sponsor  a $5,000 scholarship to students intending to join the trade industry. The National Customs Broker and Forwarder Association of America (NCBFAA) offers this $5,000 scholarship award yearly and will be presented to the winner at the NCBFAA annual conference in April 2024. The topic for this year’s scholarship will be “What are the key steps an organization should take to ensure that training, auditing, and engagement with a licensed customs broker and the sharing of industry information are effectively relayed to all employees, as well as properly documented to substantiate compliance […]

February 10, 2025 – Chicago, IL Roanoke Insurance Group proudly celebrates its 90th anniversary as a pioneer and trusted partner in the logistics and trade insurance industry. Since its founding in 1935 in Chicago, Illinois, Roanoke has been at the forefront of industry innovation, delivering specialized insurance solutions that have shaped and supported the global trade and logistics sector. Milestones in Roanoke’s Legacy From its early days as the first provider of customs import bonds in the United States to its recognition as the first official ATA Carnet provider for the U.S. Council for International Business (USCIB) in 1978, Roanoke […]

Roanoke Insurance Group is excited to announce the formation of our Client Experience department. This new department will be led by Amanda Barlow, who has served our clients in a variety of capacities throughout her tenure at Roanoke. Most recently as the Regional Vice President of our Western region. Roanoke’s Kylie Reinert will join Amanda in building our Client Experience Department as Client Success Enablement Manager, which is a role she has been performing for the past year. The Client Experience team will be laser-focused on one overarching goal—to identify and implement strategies which make it easy and enjoyable for […]