March 11, 2025 | Errors and Omissions
E&O Insurance: Important Protection Customs Brokers Need for Anti-Dumping Claims

Customs brokers are essential facilitators of international trade, ensuring that goods are properly cleared through U.S. Customs while navigating a complex regulatory landscape. As advisors to importers and key figures in the global supply chain, brokers face significant risks, particularly when dealing with imports subject to anti-dumping duties (ADD). These duties, imposed to protect domestic industries from unfair pricing practices, present serious financial and liability challenges for importers and customs brokers.
This article highlights the heightened risks associated with anti-dumping duties. It underscores the critical need for errors and omissions (E&O) insurance to protect brokers from potentially devastating claims of negligence or oversight, even when those claims are without merit.
Case Study: A Costly Oversight in Anti-Dumping Duties
Consider the following real-world scenario: A U.S. Customs broker cleared a shipment of goods from China, unaware that the goods had recently been flagged as subject to anti-dumping duties. The broker’s ABI system issued a notification, but it was missed, and the goods were cleared as if they were not subject to ADD.
Nearly 300 days later, the importer received a letter from U.S. Customs and Border Protection (CBP) notifying them that the goods were subject to anti-dumping duties exceeding 300% of the goods’ value. By this time, the goods had already been sold, leaving the importer with no opportunity to recoup the cost by adjusting sale prices or re-exporting the goods.
The importer, blindsided by the unexpected financial burden, held the Customs broker responsible, alleging that the broker’s oversight deprived them of the chance to mitigate their losses. The original demand was close to $1,000,000. Ultimately, the claim was negotiated and split between the importer and Customs Broker. The resulting claim posed a significant financial liability for the broker, which was well beyond the value of the original transaction.
The Complexities of Anti-Dumping Duties
Customs brokerage is an inherently complex field, and the potential for error is always present. Brokers must navigate constantly changing trade regulations and product classifications, which can easily lead to mistakes. The risks multiply when anti-dumping duties are involved.
Anti-dumping duties and their close cousin, Countervailing Duties (CVD), are imposed when imported goods are sold at a price lower than fair market value, often to protect U.S. industries from foreign competitors engaging in unfair trade practices. These duties can be substantial—sometimes exceeding the value of the goods themselves. Failing to properly recognize or apply these duties can result in significant financial exposure for both the importer and the broker responsible for managing the transaction.
Extended Liability: CBP Can Reject Entries Subject to Anti-Dumping Up to 300 Days Post-Entry
One key challenge in managing anti-dumping and countervailing cases is the extended window for entry rejection. CBP has the authority to reject an entry and impose anti-dumping or countervailing duties up to 300 days after the goods have cleared. This creates a lengthy period of uncertainty for both importers and brokers.
Any error or oversight in the original classification can result in substantial financial repercussions during this time. In the case study above, the importer could not adjust sales prices or export the goods once the duties were imposed. This placed the Customs broker in the position of being held accountable for the financial loss by their client, the importer.
Increased Liability Exposure for Brokers
Customs brokers who manage goods subject to ADD or CVD face heightened liability risks. Not only are these duties significant in size, but the extended period during which Customs can reclassify goods adds further uncertainty. In cases where importers are unaware of their ADD or CVD exposure, they may look to hold brokers responsible for failing to properly classify the goods or notify them of potential duty liabilities.
The liability in such cases can far surpass the original transaction value, particularly if the importer has already sold the goods. As a result, Customs brokers may find themselves exposed to legal claims and substantial financial losses. Given these elevated risks, brokers need to take proactive steps to manage their exposure.
The Critical Role of Errors and Omissions Insurance
In this high-stakes environment, errors and omissions insurance is essential for U.S. Customs brokers. E&O insurance protects against claims of negligence or errors in professional services, helping brokers manage the financial fallout from oversights that can occur in the course of their work.
For brokers handling imports subject to anti-dumping duties, carrying an E&O policy with adequate coverage limits is essential. In this case, the nearly $1M demand highlights the importance of selecting an appropriate policy limit. An appropriate policy can cover legal defense costs and any resulting settlements or judgments, ensuring that brokers are not left financially vulnerable in the event of a claim. Without adequate E&O insurance, brokers risk significant financial hardship from claims brought by importers who may seek compensation for unexpected liabilities.
Loss Control Strategies Married to E&O Coverage Provide the Most Complete Solution
Customs brokers are increasingly exposed to significant financial risks, particularly when handling goods subject to anti-dumping duties. The complexities of trade regulations and the potential for errors create a heightened need for proactive risk management.
Errors and omissions insurance offers vital protection, helping brokers navigate these challenges and safeguarding their businesses from potentially devastating financial consequences. By securing an E&O policy with appropriate limits, Customs brokers can confidently manage their professional responsibilities while mitigating the risks associated with anti-dumping duties and other regulatory complexities.
Contact our team of experts today to learn about Errors and Omissions coverage for your business.
Disclaimer: The descriptions of coverage are generalized and are subject to the specific policy’s terms, conditions, and exclusions. For full coverage details, please refer to the actual policy forms. This content is not an offer of insurance nor does it provide insurance coverage to the reader.