News & Insights

Roanoke Featured on American Shipper, Answers Question “Will the Carrier Pay my Cargo Claim?”

In the absence of shipper’s interest cargo insurance to protect the cargo owner against financial loss, carrier’s liability is all that remains, and cargo owners are often disappointed by the all-too-common misconception that the carrier will fully cover their loss. They might even ask the logistics service provider, “They’re going to pay for this, right?” […]

April 06, 2022

Cargo Insurance

4 Ways to Evaluate a Customs Bond Provider: An Important Guide for Customs Brokers

An import bond is more than a simple commodity. Choosing the right customs surety bond provider can add stability and certainty to your business as well as the flow of your import clients’ goods. Properly vetting your customs bond provider and the surety company they represent will help you deliver on your client’s service expectations. […]

March 29, 2022

Customs Bonds

Customs Bonds Trending Topics – Valuable Insights to Support your Success

In the world of customs brokerage, the only constant is change, and these fresh challenges always keep things interesting! Let’s get together and catch up on the issues that will help you successfully navigate the road ahead! Join our expert presenters Colleen Clarke, Jennifer Rome and Patrice Lafayette on March 29th at 1pm CDT for an […]

March 21, 2022

Events

Managing Customs Bond Sufficiency in a Chaotic Trade Climate

As Featured in American Journal of Transportation Trade remedy tariffs are no longer headline news, but they are still relevant and pose a unique set of delay and disruption concerns for importers. High among these concerns are insufficient Customs Bonds. With no end in sight for any relief from these tariffs, importers and their customs […]

March 04, 2022

Transportation

Reduce the Increasing Rate of Rail Thefts

Situation  In Q4, BSI recorded a significant uptick in rail thefts in North America, especially in the United States, in the Los Angeles area along trail lines, and near the port.  In Q4, the rail modality accounted for 6.7 percent of recorded cargo theft incidents in the United States. While this is a significant jump […]

February 18, 2022

Cargo Insurance, Industry Insights, Shippers Interest Cargo Insurance, Trade, Transportation

Roanoke VP of Surety Information and Analysis Appointed to 16th Term of COAC

Roanoke is pleased to share that Matt Zehner, Vice President of Surety Information and Analysis, has been appointed to the 16th term of the Commercial Customs Operations Advisory Committee (COAC).  Matt has been with Roanoke since 2002 and is involved with many facets of Roanoke’s surety product line, which involves monitoring current events for changes […]

February 14, 2022

Corporate Communiqué

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

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