BMC-84 Bond Claims

1. Download the fillable pdf Claim Submission form linked below
2. Complete the Claim Submission form in its entirety.
3. Attach the completed Claim Submission form along with any applicable documentation highlighted in the Claim Submission form under, “REQUIRED DOCUMENTS TO FILE YOUR CLAIM” to: submitclaim@roanokegroup.com

Please note, that the submitclaim@roanokegroup.com email is for submitting a new claim only. To follow-up on an existing claim, email bmcclaims@roanokegroup.com and one of our claim analysts will assist you. Your newly submitted claim will be acknowledged within 48 hours. To adhere to the FMCSA regulatory requirements, Roanoke’s claim team will contact the property broker to mediate the resolution of the claim. Most claims are paid within 45 – 90 days of submission. If both the property broker and the claimant enter a dispute, a court judgment may be required for Roanoke to issue payment against the bond.

To view the public advertisement of brokers in claim status, and their expiry dates, click here.

FMCSA Exempt Commodity List and Compliance Guide

For informational purposes, the FMCSA Small Entity Compliance Guide indicates what commodities are exempt from coverage under FMCSA regulations. Please reference the list when moving loads to assure you load is covered by the BMC84 bond.

Check the Status of a BMC-84 Bond

If you would like to check the status of a bond, visit the FMCSA website and enter the MC number or the name and state for the company you are trying to locate.