Some courses are eligible for NEI CCS or CES continuing education credits, please provide us with your ID number so we may submit the credit request on your behalf. Contact the NEI to learn more about their continuing education program.
Welcome to KnowledgePort™
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Welcome to KnowledgePort™ your destination for practical and relevant training courses to enhance the success of your business. These online courses are designed to enhance your knowledge about insurance, bonds, ATA Carnets and are provided at no-cost to Roanoke clients.
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COURSE LIST
Customs Bond Fundamentals Course
Learn about bond requirements along with the role and responsibilities of the parties. What constitutes a failure to redeliver, shortage and irregular deliveries, etc. The administrative process of claims and how they are settled. Gain an understanding of and how to manage conditional release periods for CBP and FDA. (2 CCS/MES Credits)
Cargo Insurance Basics Course
This course will familiarize you with how cargo insurance works and why it is important to offer to your clients. You will learn what you need to know to discuss cargo insurance with your clients, including how carriers limit liability, calculating insured value and premium, and what to do in the event of a claim. (2 CES/MES Credits)
ATA Carnet Fundamentals Course
This series of lessons will familiarize you with what the ATA Carnet is, how it functions, when it is appropriate to offer the ATA Carnet to your clients, and how to obtain the ATA Carnet for your clients. You will learn what you need to know to discuss the ATA Carnet with your clients, including the types of goods, purposes of travel, and locations where the ATA Carnet applies. (1 CCS/CES/MES Credit)
Special Tariffs, Customs Bond Amounts, and Stacking Liability
In this micro course you will learn about the possible impact of special tariffs on bond amount calculations and the consequences of stacking bond liability. This course is good for customs brokers, importers, logistics service providers, and other members of the supply chain.
Navigating a General Average Webinar
Navigating through a General Average can be a difficult and frustrating experience for logistics providers and cargo owners, but it doesn’t have to be. In this webinar, our panelists will delve into the details about what you and your cargo owner clients can expect when a GA is declared. Our panelists: Captain Glenn Walker Dr. Cyndee Garbrecht John Stanley Poulson (1 CCS/CES/MES Credit)
MSAs and Shipper Contracts – Strengthen Your Position Webinar
Master Service Agreements (MSAs) and shipper contracts are becoming commonplace in the logistics industry. While potentially profitable, they can place added burdens and financial risk upon the recipient. Watch the recording for an informative webinar that will be sure to strengthen your position and profitability. (1 CCS/CES/MES Credit)
How to Manage Risk in the Supply Chain Webinar
Transportation and logistics providers are forced to reckon with a dizzying array of potential risks including: cargo theft and in-transit loss, fires and natural disasters impacting stored goods and difficult vendor and subcontractor relationships. BSI and Roanoke’s expert panel discuss best practices for effective supply chain risk management. (1 CCS/CES/MES Credit)
Incoterms 2020 Webinar
Cheryl Fee and Pam Holdrup at Proven Logistics Solutions in Houston, TX join Roanoke’s Rick Bridges for an in-depth discuss on IncoTerms 2020. You will learn what has changed, how to best approach using IncoTerms, the impact on insurance, and where to find additional resources. (1.25 CCS/CES/MES Credits)
Customs Bond Roundtable Webinar
An in depth discussion of customs bond topics help by the regional bond managers at Roanoke. Listeners will learn about: bond insufficiency notices and processing bond increases, stacking liability, calculating bond amounts, continuous bond renewals, and underwriting requirements. (1 CCS/CES/MES Credit)
12 Claims of Christmas Webinar
Grab a big steamy mug of hot cocoa and gather round as we unwrap 12 real-life claim stories. Roanoke insurance experts Courtney Rossi and Katie Kimel will walk you through these stories highlighting how different choices could have changed each outcome and improved work environments, customer relationships and the bottom line. (0.5 CCS/CES/MES Credit)
ATA Carnet Fundamentals of Temporary Imports & Exports with CBP and Foreign Customs Webinar
Virtually all goods, whether hand-carried or cargo-shipped, may be covered by ATA Carnets. Learn all the ins and outs of U.S. issued ATA Carnets, from best customs clearance practices to mitigating claims and avoiding compliance red flags! (1 CCS or CES Credits)
Can You Afford Not to have E&O? Webinar
Learn what E&O covers, real life claim examples, and how are claims handled with and without E&O insurance. (1 CCS or CES Credits)
Customs Bond Breaches by Lenny Feldman Webinar
Learn about bond requirements along with the role and responsibilities of the parties. What constitutes a failure to redeliver, shortage and irregular deliveries, etc. The administrative process of claims and how they are settled. Gain an understanding of and how to manage conditional release periods for CBP and FDA. (1 CCS Credits)
Five Key Points to Consider When Purchasing E&O Webinar
Purchasing Errors and Omissions insurance for your company is an important decision and there are several key points that should be carefully considered. In this webinar the presenter will provide a sound starting point for this process by sharing five essential areas on which to focus. (1 CCS/CES Credit)
New Federal Maritime Commission Rules (FMC) and Safety of Life at Sea (SOLAS) Convention Webinar
This is an overview covering new Federal Maritime Commission (FMC) bond regulations as they pertain to ocean transportation intermediaries. Learn about the International Maritime Organization (IMO) guidelines which become effective July 1, 2016.(1 CES Credits)
U.S. Export Controls and Sanctions Compliance for Transportation Intermediaries Webinar
This is an overview covering changes to the U.S. sanctions programs targeting Iran, Cuba, Russia and other specific countries, regimes and individuals over the past year. This webinar also addresses the several changes to the U.S. export controls system and the expectations that apply not only to exporters but also to their service providers. (1 CES Credit)
Best Practices in Carrier Selection Webinar
This webinar focuses on helping you develop a carrier selection process that will assist you in surviving the ever-changing legal and regulatory tides and answer any questions that you have. (1 CCS or CES credit)
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