As a freight forwarder who arranges for movement of customers’ freight, you may understandably believe you are not exposed to claims alleging damage to that freight if you do not physically handle it. This is not the case, however. If a bill of lading is issued in your name (such as an NVOCC or house air waybill) or if you occasionally hold freight at your office for short periods of time, you can be held liable for damage.
Operating a warehouse and performing local cartage services creates a legal responsibility for the cargo while it is in your custody. Limitations of liability written into your warehouse receipt or bill of lading do not apply if a value is declared on the bill of lading and may, in fact, be overturned under some circumstances.
