Specialty Services

Trade Risk Review^SM is a solution to implement and/or update proper business documentation, and for addressing a variety of legal concerns including regulatory compliance and operational exposures.  This service is provided by a select group of attorneys and is recommended for 3PLs, freight forwarders, customs brokers, property brokers and warehouse operators.

Each participating provider offers a unique package of services which may include the following:

• Analysis and review of your business activities
• Document review including terms and conditions of service, bills of lading and warehouse receipts
• Ocean Transportation Intermediary license renewal
• Access to reference documents pertinent to your industry
• Preferred rates for future services

Read more about the features of Trade Risk Review^SM or contact your Roanoke representative for additional information. Or you can reach us by calling 1-800-ROANOKE, ext.1066 or via email at infospot@roanokegroup.com.

Regulatory Defense

Regulatory defense is a legal service exclusively available to our customs broker, freight forwarder and other intermediary clients through our partnership with Sandler Travis & Rosenberg, P.A. This prepaid legal defense contract provides access to consultation and legal assistance should the following claims arise from any major government agency or department.

• Administrative fines
• Liquidated damages or penalties claim
• License revocation and/or suspension proceeding
• Letters of investigation initiated against you or your company

Upon notification that a fine or penalty has been levied against you or your company, the attorneys will discuss and analyze the case with you and petition the appropriate agency for relief or mitigation on your behalf.

Basic and Expanded Regulatory Defense contracts are available to address claims from the following agencies and departments.

Basic Contract	Expanded Contract (includes additional agencies)
Bureau of Industry and Security	Alcohol and Tobacco Tax and Trade Bureau (Treasury)
Department of Transportation	Alcohol, Tobacco, Firearms and Explosives Bureau (Justice Department)
Federal Maritime Commission	Consumer Product Safety Commission
Federal Motor Carrier Safety Administration	Department of Commerce
Hazardous Materials Transportation Act	Department of State (including Directorate of Defense Trade Controls) and related agencies
Transportation Security Administration	Department of Treasury (including Office of Foreign Assets Controls)
U.S. Census Bureau	Environmental Protection Agency
U.S. Customs and Border Protection	Federal Aviation Administration (limited to TSA violations)
	Federal Communications Commission
	Federal Railroad Administration
	Fish and Wildlife Service
	Food and Drug Administration
	United States Department of Agriculture (including APHIS and FSIS)
	US Coast Guard as respects SOLAS regulations

Loss Prevention, Risk Intelligence and Risk Assessment

A cornerstone of Roanoke’s service philosophy is to empower our clients with tools and resources to proactively minimize risk and prevent loss. We are pleased to expand these offerings through our partnership with BSI Supply Chain Solutions.

Tools and resources include supply chain trend reports, webinars, and best practice guides to further our clients’ risk awareness. Additionally, Roanoke clients will also have preferred access to logistics operation assessments and support provided by BSI. These “health checks” are designed to identify the most significant risk areas, understand how those risks will impact business, and prepare for threats before they become losses.

BSI Logistics Operation Assessment Package

Silver	Gold	Platinum
An introduction to supply chain risk management for organizations who are just beginning to better secure their supply chain	This package is for organizations looking to build and improve their supply chain risk management practices	A complete package where BSI subject matter experts create a comprehensive supply chain risk management framework. This will give organizations a management system to address risk in their supply chains
Self-assessment of the organization’s supply chain health	Risk workshop to review supply chain risk and impact on the business	Development of a risk management framework and associated documentation
Analysis of self-assessment results by BSI supply chain risk management experts	Two-hour supply chain risk management training	Provision and development of supply chain risk management procedures
Meeting to discuss recommendations to improve supply chain risk management	Supply chain risk assessment tool and instructions	Guidance on implementation of the risk management framework
	Creation of a supply chain risk register

To learn more about BSI services and pricing or to schedule an assessment, please click the button below.