We offer comprehensive insurance solutions to those involved in supply chain including business property and casualty, cargo insurance, transit and warehouse related liability, professional liability, as well as surety bonds and ATA Carnet. We specialize in finding the best risk coverage for anyone who arranges shipments of cargo for domestic and international transit, performs customs clearance, or requires any kind of surety or insurance product related to international trade. We help keep businesses in business by protecting their assets and finding the right coverage for logistics and trade related liabilities.
Who We Serve
We're laser focused on products and services for companies involved in transportation, logistics or shipping.
A Third Party Logistics company (3PL) provides outsourced or ‘third party’ logistics services to companies with supply chain...
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A customs broker handles customs clearance and is usually involved in import transportation from the port.
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Domestic freight forwarding arranges for freight shipments to destinations within the US.
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Roanoke is a one-stop shop for the Customs Bonds and Insurance products and services you need to successfully operate your...
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The freight broker contracts with motor carriers to move freight to destinations within Canada and, if properly licensed to do...
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Logistics service providers, customs brokers, and other companies managing supply chain play a vital role in the shipping...
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An indirect air carrier is someone who arranges freight on airlines, domestic and international, and they issue a House Airway...
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International Freight Forwarders arrange ocean or air freight shipments.
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Motor truck carriers move cargo on their own trucks, and assume first in line liability for cargo damage as well as for...
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The NVOCC (non-vessel operating common carriers) arranges for the carriage of cargo on ocean vessels and issues house ocean...
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The domestic property broker contracts with motor carriers to move domestic freight to interstate destinations with the United...
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Warehouse operators many conduct business in a number of different ways. A warehouse may focus on long-term storage.
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Our Latest Articles
As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]
In a recent conversation, Grant Goldsmith, Head of Sales at Roanoke Insurance Group, and Glenn Patton, Managing Director Roanoke Canada, delved into the complexities of cross-border operations between the United States and Canada. They discussed crucial updates on the CBSA Assessment and Revenue Management (CARM) initiative and its implications for businesses engaged in cross-border logistics. […]
Written by Colleen Clarke, SVP, Surety Trade Relations and Business Development Driven by the onset of the trade remedy tariffs in Spring 2018, duties owed on imported goods more than doubled and continue to grow, especially due to by additional duties on goods imported from China. A Surge in Duties, Taxes, and Fees According to […]
February 10, 2025 – Chicago, IL Roanoke Insurance Group proudly celebrates its 90th anniversary as a pioneer and trusted partner in the logistics and trade insurance industry. Since its founding in 1935 in Chicago, Illinois, Roanoke has been at the forefront of industry innovation, delivering specialized insurance solutions that have shaped and supported the global […]
Handling temporary exports can be complex, and calculating ATA Carnet costs shouldn’t slow you down. That’s why we’ve introduced our ATA Carnet Cost Calculator—a simple, user-friendly resource designed to provide instant, accurate cost estimates tailored to your shipping needs. Our ATA Carnet team is very excited about this innovative tool. ATA Carnet Manager Kelli Milianti […]
By: Dennis Gates, Regional Vice President Northeast Region The announcement of potential tariffs has sparked concern across industries. In November 2024, the U.S. President-elect proposed a 25% tariff on imports from Canada and Mexico. This move could significantly disrupt trade, particularly for goods previously duty-free under the U.S.-Mexico-Canada Agreement (USMCA). For importers and their customhouse […]
By Matt Zehner, VP, Surety Information & Analysis, Roanoke Insurance Group Inc. Recently, my colleague Colleen introduced Tariffs and Bond Stacking Liability and the need for importers to monitor bond sufficiency on a regular basis, with the goal to avoid a short-notice demand from CBP to terminate and file a larger bond. One significant reason to planning […]
By: Lenny Feldman, Managing Partner at Sandler, Travis & Rosenberg, P.A. With the government’s continued emphasis on enforcement, it has become mission-critical for parties engaged in international trade to set their strategic offensive in place through programs such as “regulatory defense. “The administration continues to issue executive actions and regulations that increase trade enforcement by […]
The surge in cargo theft incidents, including sophisticated scams like fictitious pickups and fraud schemes, has left logistics service providers facing significant challenges. Join us in our latest video. Karen Rzeszutko, President of Roanoke Insurance Group, and Tony Pelli, Practice Director for Security and Resilience at BSI, dive into the evolving threats and share actionable […]
While cyberattacks caused by sophisticated cybercriminals and the advent of artificial intelligence (AI) make headline news, human error continues to drive most cyber events. According to Harvard Business Review (HBR), more than 80% of cyber incidents are attributed to end-user error. The worldwide cost of cybercrime was estimated at $10 trillion in 2023 and is […]
As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]
In a recent conversation, Grant Goldsmith, Head of Sales at Roanoke Insurance Group, and Glenn Patton, Managing Director Roanoke Canada, delved into the complexities of cross-border operations between the United States and Canada. They discussed crucial updates on the CBSA Assessment and Revenue Management (CARM) initiative and its implications for businesses engaged in cross-border logistics. […]
Written by Colleen Clarke, SVP, Surety Trade Relations and Business Development Driven by the onset of the trade remedy tariffs in Spring 2018, duties owed on imported goods more than doubled and continue to grow, especially due to by additional duties on goods imported from China. A Surge in Duties, Taxes, and Fees According to […]
February 10, 2025 – Chicago, IL Roanoke Insurance Group proudly celebrates its 90th anniversary as a pioneer and trusted partner in the logistics and trade insurance industry. Since its founding in 1935 in Chicago, Illinois, Roanoke has been at the forefront of industry innovation, delivering specialized insurance solutions that have shaped and supported the global […]
Handling temporary exports can be complex, and calculating ATA Carnet costs shouldn’t slow you down. That’s why we’ve introduced our ATA Carnet Cost Calculator—a simple, user-friendly resource designed to provide instant, accurate cost estimates tailored to your shipping needs. Our ATA Carnet team is very excited about this innovative tool. ATA Carnet Manager Kelli Milianti […]
By: Dennis Gates, Regional Vice President Northeast Region The announcement of potential tariffs has sparked concern across industries. In November 2024, the U.S. President-elect proposed a 25% tariff on imports from Canada and Mexico. This move could significantly disrupt trade, particularly for goods previously duty-free under the U.S.-Mexico-Canada Agreement (USMCA). For importers and their customhouse […]
By Matt Zehner, VP, Surety Information & Analysis, Roanoke Insurance Group Inc. Recently, my colleague Colleen introduced Tariffs and Bond Stacking Liability and the need for importers to monitor bond sufficiency on a regular basis, with the goal to avoid a short-notice demand from CBP to terminate and file a larger bond. One significant reason to planning […]
By: Lenny Feldman, Managing Partner at Sandler, Travis & Rosenberg, P.A. With the government’s continued emphasis on enforcement, it has become mission-critical for parties engaged in international trade to set their strategic offensive in place through programs such as “regulatory defense. “The administration continues to issue executive actions and regulations that increase trade enforcement by […]
The surge in cargo theft incidents, including sophisticated scams like fictitious pickups and fraud schemes, has left logistics service providers facing significant challenges. Join us in our latest video. Karen Rzeszutko, President of Roanoke Insurance Group, and Tony Pelli, Practice Director for Security and Resilience at BSI, dive into the evolving threats and share actionable […]
While cyberattacks caused by sophisticated cybercriminals and the advent of artificial intelligence (AI) make headline news, human error continues to drive most cyber events. According to Harvard Business Review (HBR), more than 80% of cyber incidents are attributed to end-user error. The worldwide cost of cybercrime was estimated at $10 trillion in 2023 and is […]
As the Canada Border Services Agency (CBSA) prepares for the upcoming CARM Release 3 (R3) on October 21, 2024, two important notices have been issued to guide businesses through this transition. These notices outline key measures and processes impacting trade operations and compliance. Customs Notice 24-27- Transition Measures for CARM R3 Customs Notice 24-27 details […]
In a recent conversation, Grant Goldsmith, Head of Sales at Roanoke Insurance Group, and Glenn Patton, Managing Director Roanoke Canada, delved into the complexities of cross-border operations between the United States and Canada. They discussed crucial updates on the CBSA Assessment and Revenue Management (CARM) initiative and its implications for businesses engaged in cross-border logistics. […]
Written by Colleen Clarke, SVP, Surety Trade Relations and Business Development Driven by the onset of the trade remedy tariffs in Spring 2018, duties owed on imported goods more than doubled and continue to grow, especially due to by additional duties on goods imported from China. A Surge in Duties, Taxes, and Fees According to […]
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Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.
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CANADA CORPORATE HEADQUARTERS
390 Bay Street
Munich Re Centre, 22nd Floor
Toronto, ON M5H 2Y2
Solutions that Go the Distance.
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