Who We Serve

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Who We Serve

Roanoke is a specialty insurance broker

We offer comprehensive insurance solutions to those involved in supply chain including business property and casualty, cargo insurance, transit and warehouse related liability, professional liability, as well as surety bonds and ATA Carnet. We specialize in finding the best risk coverage for anyone who arranges shipments of cargo for domestic and international transit, performs customs clearance, or requires any kind of surety or insurance product related to international trade. We help keep businesses in business by protecting their assets and finding the right coverage for logistics and trade related liabilities.

We're laser focused on products and services for companies involved in transportation, logistics or shipping.

3PL / 4PL

A Third Party Logistics company (3PL) provides outsourced or ‘third party’ logistics services to companies with supply chain...

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Customs Brokers

A customs broker handles customs clearance and is usually involved in import transportation from the port.

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Domestic Freight Forwarders

Domestic freight forwarding arranges for freight shipments to destinations within the US.

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FTZ Operators and Users

Roanoke is a one-stop shop for the Customs Bonds and Insurance products and services you need to successfully operate your...

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Freight Brokers

The freight broker contracts with motor carriers to move freight to destinations within Canada and, if properly licensed to do...

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Importer / Exporter

Logistics service providers, customs brokers, and other companies managing supply chain play a vital role in the shipping...

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Indirect Air Carrier

An indirect air carrier is someone who arranges freight on airlines, domestic and international, and they issue a House Airway...

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International Freight Forwarder

International Freight Forwarders arrange ocean or air freight shipments.

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Motor Truck Carrier

Motor truck carriers move cargo on their own trucks, and assume first in line liability for cargo damage as well as for...

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NVOCC

The NVOCC (non-vessel operating common carriers) arranges for the carriage of cargo on ocean vessels and issues house ocean...

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Property Brokers

The domestic property broker contracts with motor carriers to move domestic freight to interstate destinations with the United...

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Warehouse Operator

Warehouse operators many conduct business in a number of different ways. A warehouse may focus on long-term storage.

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Our Latest Articles

Roanoke Insurance Group Celebrates 90 Years of Excellence and Innovation in Logistics and Trade Insurance

February 10, 2025 – Chicago, IL Roanoke Insurance Group proudly celebrates its 90th anniversary as a pioneer and trusted partner in the logistics and trade insurance industry. Since its founding in 1935 in Chicago, Illinois, Roanoke has been at the forefront of industry innovation, delivering specialized insurance solutions that have shaped and supported the global […]

Easily Estimate Your ATA Carnet Costs with Our New Online Calculator

Handling temporary exports can be complex, and calculating ATA Carnet costs shouldn’t slow you down. That’s why we’ve introduced our ATA Carnet Cost Calculator—a simple, user-friendly resource designed to provide instant, accurate cost estimates tailored to your shipping needs. Our ATA Carnet team is very excited about this innovative tool. ATA Carnet Manager Kelli Milianti […]

Managing Potential 2025 Tariffs: A Guide for Importers and Customs Brokers

By: Dennis Gates, Regional Vice President Northeast Region The announcement of potential tariffs has sparked concern across industries. In November 2024, the U.S. President-elect proposed a 25% tariff on imports from Canada and Mexico. This move could significantly disrupt trade, particularly for goods previously duty-free under the U.S.-Mexico-Canada Agreement (USMCA). For importers and their customhouse […]

Roanoke is the leading provider of insurance and surety solutions for transportation and logistics providers. In fact, we are recognized as the most reliable source for U.S. customs bonds.

Contact

If you have any questions or need help, feel free to contact with our team.

800-762-6653

US CORPORATE HEADQUARTERS

1501 E. Woodfield Road

Suite 400W

Schaumburg, IL 60173


CANADA CORPORATE HEADQUARTERS

390 Bay Street

Munich Re Centre, 22nd Floor

Toronto, ON M5H 2Y2

Solutions that Go the Distance.

© 2024 Roanoke Insurance Group Inc. A Munich Re company

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