News & Insights
Just days after Harvey, Hurricane Irma is making its way through the Atlantic. Irma has already wreaked havoc in the Caribbean and is expected to reach Southern Florida as early as Saturday. This unprecedented Atlantic storm has civilians in evacuation mode as the region and several surrounding areas have been declared a state of emergency. […]
Due to Hurricane Irma, we will be closing our Charleston office tomorrow, Friday, September 8th through Tuesday, September 12th and intend to reopen on Wednesday, September 13th. As the storm is currently a bit unpredictable, we are diligently watching it and will reopen when it is safe for all employees to return. Please note that […]
In anticipation of potential claims caused by Hurricane Irma, Roanoke Claims Services is prepared to help. Should you need to report a claim, please refer to the information below. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at +1.844.283.8350 or by email at marineclaims@roanokegroup.com. For Property […]
In light of the upcoming storm and the safety of our Miami staff, our Florida office will be closed tomorrow, Thursday, September 7th and Friday, September 8th. We will let you know if our office will remain closed past these dates. Our Houston office has reopened, and we are able to report that everyone is […]
Hurricane Harvey’s aftermath is responsible for some serious issues surrounding the status of cargo and releases in the ports that were closed due to the violent storm. Roanoke representatives Vice President, Surety Information and Analysis Matt Zehner and Vice President, Surety Trade Relations & Business Development Colleen Clarke sat in on a conference call with Customs […]
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