News & Insights
Hurricane Harvey’s Category 4 wind speeds and storm surge estimated at 6 to 12 feet has unleashed catastrophic and unprecedented flooding throughout the greater Houston, Texas area, and is considered to be one of the most destructive storms in the nation’s history as it continues to pummel the region. It is “one of the largest […]
Due to the impact of Hurricane Harvey, all Port of Houston Facilities are closed and will remain closed until further notice. The Port anticipates regular working hours once operations are deemed safe to resume. Please check back for updates or visit the Port Authority website at www.porthouston.com.
On 8/14/2017, CBP issued CSMS# 17-000489 – CBP Bills for Supplemental Duties, Taxes and Fees, or Vessel Repair Duties reminding the trade of the 30 day timeframe to pay bills. This change of policy is a result of recent CBP initiatives to increase collections. Any bill for supplemental duties, taxes and fees or vessel repair […]
All of our Texas team members are accounted for and safe and dry, but due to the continued rainfall and flooded roadways, our Houston office remains closed. When we are back up and running, we will let you know. Thank you for your continued thoughts and well wishes. In the meantime, if you have […]
Due to the effects of Hurricane Harvey and the safety of our employees, our Houston office will remain closed today, Monday, August 28th. Should you have a question regarding your account or need to speak with a service representative, we are prepared to offer assistance. Feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653), […]
If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in […]
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