News & Insights
In anticipation of potential claims caused by Hurricane Irma, Roanoke Claims Services is prepared to help. Should you need to report a claim, please refer to the information below. For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at +1.844.283.8350 or by email at marineclaims@roanokegroup.com. For Property […]
In light of the upcoming storm and the safety of our Miami staff, our Florida office will be closed tomorrow, Thursday, September 7th and Friday, September 8th. We will let you know if our office will remain closed past these dates. Our Houston office has reopened, and we are able to report that everyone is […]
Hurricane Harvey’s aftermath is responsible for some serious issues surrounding the status of cargo and releases in the ports that were closed due to the violent storm. Roanoke representatives Vice President, Surety Information and Analysis Matt Zehner and Vice President, Surety Trade Relations & Business Development Colleen Clarke sat in on a conference call with Customs […]
Hurricane Harvey’s Category 4 wind speeds and storm surge estimated at 6 to 12 feet has unleashed catastrophic and unprecedented flooding throughout the greater Houston, Texas area, and is considered to be one of the most destructive storms in the nation’s history as it continues to pummel the region. It is “one of the largest […]
Due to the impact of Hurricane Harvey, all Port of Houston Facilities are closed and will remain closed until further notice. The Port anticipates regular working hours once operations are deemed safe to resume. Please check back for updates or visit the Port Authority website at www.porthouston.com.
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