News & Insights
On 8/14/2017, CBP issued CSMS# 17-000489 – CBP Bills for Supplemental Duties, Taxes and Fees, or Vessel Repair Duties reminding the trade of the 30 day timeframe to pay bills. This change of policy is a result of recent CBP initiatives to increase collections. Any bill for supplemental duties, taxes and fees or vessel repair […]
All of our Texas team members are accounted for and safe and dry, but due to the continued rainfall and flooded roadways, our Houston office remains closed. When we are back up and running, we will let you know. Thank you for your continued thoughts and well wishes. In the meantime, if you have […]
Due to the effects of Hurricane Harvey and the safety of our employees, our Houston office will remain closed today, Monday, August 28th. Should you have a question regarding your account or need to speak with a service representative, we are prepared to offer assistance. Feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653), […]
If you find you have been affected by Hurricane Harvey, Roanoke Claim Services is ready to help. We are keeping a close watch on this major storm and, as always, are dedicated to helping you with your claims. Reporting a claim to Roanoke is easy. For Marine Cargo Claims: Report your loss directly in […]
Increasingly more businesses are turning to intermodal transport – using multiple modes of transportation (rail, ship, truck) – as a result in large part to current market conditions in the trucking sector. Unstable fuel prices, driver shortages, infrastructure challenges, truck capacity, and federal regulations limiting the number of hours drivers can be on the road […]
The annual NCBFAA Government Affairs Conference (GAC) will be taking place September 10 – 12th in Washington, DC, and Roanoke will be represented this year by Maya Mackey and Iliana Alvarez. We hope to see you there!
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